Outsourcing of Knowledge Processes


Knowledge Process Outsourcing (EPC) is the outsourcing by a company of those functions of higher value and of intensive knowledge processes.

It is the next step in the evolution of outsourcing after Business Process Outsourcing (BPO).

Companies offering EPC deliver process services closer to the core of the business than to the processes themselves. In other words, it delivers services at the strategic level rather than the operational level. It delivers business experience rather than process expertise.

It covers areas such as services related to intellectual property, business analysis and research, legal research, clinical research, publications, market research, investment research, engineering and design services, research and development. In general the areas whose nature of work demands specialized people, experts and advanced analytical skills.

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